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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Thank Debi for the exce;llent service. After 25 years since my last bike I was a bit lost looking at all your apparel. Debi found me a great looking jacket and gloves that fit perfectly. Deb also took the time to find the helmet I wanted and make sure the size was right.
All this and the prices were great. I will definitely be back for a summer jacket and I won't hesitate to recommend Cycle World Superstore to riders I meet."
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By: Anonymous Milton, ON
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"I like shopping at Cycleworld, Umer from parts is the best, people if you want someone to be patient with you and teach you everything you need to know about your purchase ask for Umer. I am a regular at Cycleworld, I purchase all my parts and accessories there and if I come into the store 10 times a day the staff will greet me with a smile all 10 times, thats good service. Umer takes his time and explains everything to me, so even for the guys who need help with understanding a bit more about their bike ask Umer, by the time Umer is through you will be totally satisfied that you have made the right purchase. Thanks Umer.
Thanks again guys."
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By: Anonymous Toronto, ON
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"I wanted to add my positive feedback to the many other accolades about Debi as a sales person. I had purchased an expensive helmet elsewhere that is too small. Debi took the time to find an array of helmets that would be the right fit and stayed within my price range. No pressure. In fact she made me wear my favourite for 10 minutes to ensure the helmet was comfortable. She knows her stuff; she gives an honest opinion; she's focused on what's best for the customer; not on closing the sale. Thanks Debi and I hope you'll read some of this great feedback.
Judy"
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By: Anonymous Toronto, ON
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"I bought my helmet and my gloves there today and it was amazing! people there are awesome including the blonde lady from check republic! She's awesome. thanks guys"
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By: Ricardo toronto, ON
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"got too fat for my leathers and had too get a new set. unfortunately im short and always have a hard ti.e to find something that fits me. the blonde haired gal Debbi searched around the store and mixed and matched the perfect fitting and looking suit. AMAZING. hats off to Debbi!"
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By: Anonymous toronto, ON
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"I was getting back into riding three years ago and need a mid-sized cruiser. I bought a used bike from Cycle World. It turns out after a couple of weeks, I found out it wasn't big enough. They took it back and sold me the one I have now. That is great service. I got a great bike, a Shadow 600, at a fair price. I've been back to buy helmets and gloves, and to store my bike every winter. These guys love bikes and they treat riders right. I've recommended them, to my friends, and when I move up to my next bike, this is where I'll be buying it."
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By: Paul Toronto
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"Just Bought my first cruiser bike - 2005 Kawasaki Vulcan 800 classic. Amazing Bike at an Amazing Price! Having a blast and would recommend this place to all my riding pals. The sales guy Jim was a pleasure to deal with, the mechanics explained the bike to me and I felt very comfortable with this purchase when I picked up my bike. Two thumbs up!!!!
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By: marco Woodbridge, ON
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"I've restored a 1973 Honda CB750 Superbike SOHC.
John and his staff have had all the parts in stock, or obtainable. They are knowledgable, courteous and a pleasure to deal with.
My go to place for all my motorcycle needs.
Vince P"
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By: Anonymous Toronto, ON
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"Nora bought a 250 Rebel . After watching Jim help Nora and others pick a bike that was suitable from a size perspective we where pretty comfortable with the level of customer service and expertize. John joined in at the end and made sure the bike and paper work where right and Cal worked a little after quiting time so we could load the bike on the truck and head home. The whole thing was such a good experience with everybody there, from a good fit on a helmet for Nora, a quick tour through the parts department grabbing an ignition switch for the old CB750, to helping us load the bike. It was such a good experience that a couple of days later we phoned and made a deal on an S40, which when we got there the following Sat. was ready to go. Just great ......Thanks .OH yea and everybody liked the Wiener Dogs as well."
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By: John Collingwood, ON
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"Hey I'm a big cycle world guy, but I hadn't seen you guys for a long time. First heard about you from that store down town near the dvp. (don't remember where it was) And Hadn't seen you guys for a while, but I came into your scarborough store and you guys have GREAT customer service. I talked to Jim (I think it was Jim...You have a jim right?, or am I writting on the wrong site ;-)
Anyways he was awesome. It's about time I talked to guy that knows his stuff. I'm sick and tired of talking to these kids that tell me that it goes "voom voom" I'm a biker I need a biker to talk to.that's the little guy. But he was a funny guy, that made it alright.
ALright. I was just impressed that's all ok? So tell that to that jim guy. I'm not a rich man so you'll have to wait a couple of more years for me to get my next bike but I'm letting everyone know at my job about you guys and I work with a bunch of these guys that have too much money and time in their hands. and if they were get off their arses and finally get the guts to get a bike I'm making them go to you and talk to Jim so they don't come back with a scooter.
thanks again!"
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By: Steven Markham, ON
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"Great to see the old store back and growing.
Best staff team anywhere bar none!!!!!"
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By: jim whitby, ON
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"Great service. Parts manager is very knowledgable. Wayne in sales is great to talk to."
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By: WILLIAM PICKERING , ON
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"A friend told me about Cycle World and we decided to pay them a visit to buy a new jacket and some boots. We were quickly greeted with a friendly hello by Trysh and James. I loved the large selection of jackets and found some great deals. James was very helpful with fitting boots and Trysh was fantastic to deal with on jackets. I walked away with a pair of Alpinestars boots and a deeply discounted Joe Rocket jacket (carry over from last season). Over at the parts counter was John who knew everything about an old Honda I'm rebuilding. Don't get me wrong, I love my GSXR600 but you just can't find people who really know about the older bikes anymore. Great service. Friendly staff. Good prices compared to other shops in Toronto. I'll be back for another visit soon. "
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By: Steven Ajax, ON
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"As a new rider, i've made it a point to sample the various motorcycle repair shops around the GTA. By far Cycle World Superstore provided me with the best service experience I've had. Parts were ordered and arrived within a day like they said. I showed up early enough and got first in line the next day to have my bike worked on. In and out same day with minimal waiting. Staff were knowledgable and very willing to spend time with the customer to answer any question. no b.s., no stress, thanks very much! Justin."
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By: Anonymous toronto, ON
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"John and Keith did a wonderful job with the bike I purchased(97 Honda Magna).Having being in the Auto Trade for a long time it was a Pleasure doing a Deal with them.I'm looking forword to doing more business in the future. PS man I love this bike and I've been riding 25 years! "
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By: Mark Orangeville , ON
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"Please thank Diane (your sales person from Guelph area, formerly from Regina) who was instrumental in helping us pick out my husbands jacket. We really enjoyed the experience of talking with her. We spent quite a bit of time trying many jackets on. What a pleasure with her patience and great nature. She was a really cool person and very knowledgeable. Later that day I also bought a jacket too. All the staff was awesome, helpful and made it such a pleasant experience. Feel free to share our comments with your staff about how satisfied we were as customers.
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By: Aline Oshawa, ON
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"I was told I needed rear brakes and was amazed when I was told after they opened my rear drums, it was a simple adjustment. Most shops would never tell you the truth they'd just take your money.
Honesty and integrity, wow what a concept!!! Keep up the great work!
Thanks,
Robert B"
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By: Anonymous Toronto, ON
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"I have purchased many items from the team at Cycle World and every time it's been a great experience. The prices are great, the staff is amazing, and the service techs are knowledgable and friendly. These guys are overall GREAT!!! They really earned my business and loyalty! Thanks. Robert B."
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By: Anonymous Toronto, ON
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"The prices are reasonable, the people are helpful & friendly, the service guys know their stuff...can ya ask for more? I've been to other places where employees (and owners) treat ya like garbage, so the differences really stick out!
Bought all my gear from them to start me off last spring, got a few things taken care of by the service dept fellas, (who are very cool & try not to rip you off - major plus) & I plan on being a customer for a while. Already referred about a dozen people their way & will keep on doing so..."
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By: Adeel S. Toronto, ON
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"I bought a V-Star from John & his team over a year ago. The process went off without a hitch. When I have ordered Parts they ensure that they come quickly and I find the prices to be the best around. When I dropped the bike off for an oil change & valve adjustments they had me back on the bike quickly with minimal downtime. Thanks for the great experience & I look forward to many more years of service from Cycle World Superstore. Thanks John! See you in the Spring when I pick up my bike, Love the new web-site!"
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By: Trevor Burlington, ON
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"John and Keith are a first class act all the way. Their staff are second to none in knowledge and respect for customers. The super store is more like a home environment, where you can shop and be helped, by the sales staff, not hassled. I will never go anywhere else for sales or service. Above and beyond does not even begin to describe the lengths that these people will go to make you happy. What a great replacement for the old Cycle World icon. Way to go you guys!!!!! I can't say enough!!! Thank you, Thank you, Thank you."
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By: Robert Pickering, ON
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"I was in on January 24th early afternoon looking for riding gloves.
I mentioned to the gentleman at the front desk that I am new to riding and found him extremely friendly and helpful. Questions were answered, and his experience gave me insight about my riding courses and the type of gloves I should purchase.
I had to leave before I wanted to but I will be back.
Thank you very much for the excellent service I received and continued success.
Regards,
Michael A. Collymore"
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By: Michael A. Toronto, ON
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"It was so nice to walk into the store and see Trysh back working for your company. There's no other bike shop around that has the wide variety of stuff Cycle World has. And there's never any pressure to buy. Always a pleasure to stop in. "
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By: Angela Oakville, ON
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